Frequently Asked Questions

Everything you need to know about your Kate Quinn order

What materials do you use for your clothing?

We specialize in high-quality, sustainable fabrics including organic cotton, bamboo, and linen, designed to be soft on sensitive skin and durable for everyday wear.

How long will it take for my order to ship?

Standard orders typically process within 3-5 business days. During major sales or collection launches, processing may take up to 10 business days.

What is your return policy?

We accept returns on unworn, unwashed items with tags attached within 30 days of delivery. Please note that items marked as 'Final Sale' are not eligible for return.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.

How should I care for my Kate Quinn garments?

To maintain the integrity of our organic fabrics, we recommend machine washing on a cold, gentle cycle and tumble drying on low or laying flat to dry.

Can I modify or cancel my order after it's placed?

Due to our rapid fulfillment process, we are unable to modify or cancel orders once they have been submitted. Please double-check your sizing and address before finalizing your purchase.